Site Details: flirtcatalog.com
There have been 681 different Items from flirtcatalog.com listed 758 times at TTIW.
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Bad Flirting- I use Internet shopping sites all the time and almost always have great experiences, but not with Flirtcatalog.com. I generally find better stuff on other sites (Flirt clothing tends to look cheap), but I recently found two dresses on the site that seemed okay. Upon making the purchase, I found out one of the dresses was on back order and would take two or three weeks to arrive. I was fine with that because I wrongly trusted the timetable they gave me. After about a month, I followed up and was told the dress would get to me that week. I called again in a week and was told the same thing. This went on each week for another month. Finally, I asked about canceling the order for the second dress or switching out for a different dress, and I was transferred to a manager. She said that, if I canceled the order, I'd owe them more money for shipping the first dress since I got a shipping rate based on a certain sales amount. That's right, I'd have to pay more for shipping if they DIDN'T ship the second dress. As far as trying to switch to another dress, they said I'd owe even more money for shipping. They would insist on treating it as a separate order so I'd have to pay the extra shipping on the first dress and then pay full shipping on the second dress. Besides trying to milk me for every nickel they could, the manger couldn't have been ruder. I didn't really care about the shipping costs or the manger's attitude, but I pressed the manager saying that, out of principle, they should be more helpful since it had been over two months for something they said would take three weeks max. The manger made some bitchy remarks and then hung up on me. That's right, I called customer service and all I got was lip service. Anyways, I'm giving them another month to get me the dress, and if the dress doesn't arrive by then, I'm returning the original dress and telling my credit card company to refute the charge. Maybe others had better experiences, but I found they put as little care into their customer service as they do into their half-rate clothing lines.
- The customer service doesn't answer the phone, and doesn't tell you if they even have the item, but charge it to your credit card anyways!
- I ordered my Halloween Costume on Sept 30, 2008. After receiving the notification that my credit card had been charged I assumed the order would be shipped, since I had not heard otherwise. From my trust formed dealing with other online merchants, who have been wonderful, I waited two weeks.
On the week of Oct 13 I called their customer service, and they told me that 'A truck had arrived and it would take 2 days to unload', so I should call back on MONDAY Oct 20. Well, I tried calling all week, and the customer service phone was either busy (the first day of the week) and the rest of the time no one would pick up. I continued my quest to find out what was going on with my costume until I sent an email, this morning, the 25 of Oct that I was going to claim fraud on this credit card charge, and that i had been trying to get a hold of them all week and had no idea what the heck was going on, and i needed to know if my order was going to ship or not.
Well they promptly wrote back. They wrote back and told me that my order was out of stock (They could have told me this when they charged my credit card) and that they would offer me a 15% discount. Well, you can get a 10% discount if you go to retailmenot.com, so 15% is REALLY going to fix the problem, lol.
Sorry, the amazing discount is just not going to make me a satisfied customer.
I hope that people have had good experiences with them and can comment to my complaint. I want to believe that they can really deliver on the goods, because they have great merchandise. Its really a shame...
Flirt Catalog Under New Management - Now Offering Same-Day Shipping and Free Shipping!- We were so sorry and disappointed to hear about the few negative experiences our customers had in the past -- it's unacceptable to us at Flirt!
We are under new management now, and vastly new and improved for 2009 and beyond. Our merchandise assortment is now more than 90% in-stock, available for same-day shipping, and we are offering FREE shipping on orders over $99!
We strive to meet and exceed the expectations of every one of our Flirtylicious customers. If you have had any problems in the past, please call or email us so we can bring you back as a valued customer. In 2009, we have already seen HUGE increases in our customer repeat purchasing rate.
Please check out the flood of recent Love Letters received from customers:
http://www.flirtcatalog.com/t-love-letters.aspx
And don't forget, Flirt Catalog is THE source for hot, unique, trendy and sexy fashions on the planet. From the perfect clubbing outfit and party dresses, to sexy swimsuits, hot lingerie and more!
Halloween 2009 is coming soon, and we are your online source for a sexy costume! Check out our new sexy Halloween 2009 costumes:
http://www.flirtcatalog.com/c-874-sexy-costumes.aspx
Nice Flirting with you!
xoxo,
FlirtCatalog.com
http://www.flirtcatalog.com
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